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Vets.gov

Frequently Asked Questions
What is Vets.gov?
Vets.gov is a website from Department of Veterans Affairs (VA) that provides products and services for Veterans in a single, centralized place. Additional features and services are added regularly with the goal of Vets.gov becoming a “one-stop-shop” for Veterans’ services and benefits.
Why did VA create Vets.gov?

Today, Veterans must navigate hundreds of websites and manage multiple logins to meet their needs. Veterans have told us they want simple, clear information and tools that are easy to find and use. VA created Vets.gov to be the single website for Veterans to quickly access VA products and services with a single login.

What is the benefit of Vets.gov?
Through Vets.gov, Veterans can discover, apply for, track, and manage their VA health care and benefits easily — as it should be. This effort will ultimately end the complex maze of systems we ask Veterans to navigate to access their health care and benefits information.

What can Veterans do on Vets.gov?
Apply for and manage VA health care
Apply for and manage benefits that help you pay for college and training programs
Get help building your career skills and finding a job
Check the status of a disability or pension claim
Refill VA prescriptions
Send a secure message to members of the VA health care team

Can I still refill my VA prescriptions and continue to send secure messages through My HealtheVet?
Yes. Your existing My HealtheVet account is still available. You can choose which website to use to send a message or submit a VA prescription refill request — it will be handled by the same VA staff.

How do I access the Secure Messaging and VA prescription refill features on Vets.gov?
To access the Secure Messaging and VA prescription refill features on Vets.gov, you will need a Premium My HealtheVet account, then register for a Vets.gov account using your DS Logon Premium account or g et an ID.me account. When current My HealtheVet users sign up for Vets.gov, they will benefit from a redesigned homepage that gives Veterans quick access to popular features and tools. Veterans will experience enhanced navigation to many key online features that were previously spread across various VA websites and required multiple logins.

If you have a Premium My HealtheVet account:
You can access the Secure Messaging and VA prescription refill features on Vets.gov. To do this, you’ll need to sign up for a Vets.gov account using ID.me. To sign up for a Vets.gov account, please visit www.Vets.gov and choose “Register.” Please note: ID.me is a Veteran-owned business partnered with VA to provide the strongest possible identity verification services that prevent fraud and identity theft!

If you already have an ID.me account: Visit www.Vets.gov and select “Sign In.” Enter your ID.me username and password. You will then be asked for a 6-digit verification code that will be sent to your mobile phone.If you have a DS Logon Premium account: Visit www.Vets.gov and select “Sign In.” Select the DS Logon link on the ID.me screen. Use your DS Logon information and ID.me will receive your verified information. You may have to fill in some additional information. If you don’t have any of the above accounts: You’ll need to go through the ID.me identity proofing process. To do this, you’ll need a smartphone and a driver’s license or passport. For more information about ID.me, visit vetsgov.id.me

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